Privacy Policy

Scope

This Privacy Policy describes how Leo's Tree Service (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information, including data related to SMS (text message) communications, when you use our website, request a quote, or interact with our services.

Information We Collect

• Identifiers: name, email, phone number, address.
• Commercial Information: service requests, invoices, job history.
• Internet Activity: visits, pages viewed, browser data.
• Communications: SMS logs, call logs, estimate requests.

Sources of Information

• Directly from you via phone, SMS, contact forms, or email.
• Automatically via website analytics tools.
• From service providers such as hosting or payment platforms.

How We Use Your Information

• Scheduling and completing tree services.
• Sending updates, estimates, and reminders (including SMS).
• Responding to support or quote requests.
• Improving our website and services.
• Complying with legal requirements.

SMS Communications

• Message frequency may vary.
• Reply STOP to unsubscribe at any time.
• Reply HELP for assistance.
• Message/data rates may apply.
• We maintain an internal SMS opt-out list.

Sharing of Information

We DO NOT sell your data.

• We may share data with trusted service providers under contract.
• We may disclose information if required by law or safety concerns.

Data Retention

We retain personal information only as long as required for operational and legal purposes.

Security

We use reasonable safeguards but cannot guarantee absolute security.

Your Choices

• Request access or deletion of personal data.
• Update your contact preferences.
• Opt-out of SMS anytime.

Children’s Privacy

We do not knowingly collect data from children under 13.

State Privacy Rights

State-specific rights (such as California) may allow access, deletion, or disclosure requests.

Changes

We may update this policy periodically. Continued use constitutes acceptance.

Contact Us

Leo's Tree Service
San Rafael, CA 94903
Phone: (415) 691-0801
Alternate: (415) 819-5520
Email: info@leostreeservice.net